Institut numerique

IT SERVICES OFFSHORING IN MOROCCO

EXECUTIVE SUMMARY
CHAPTER 1: INTRODUCTION
1.1. Background
1.2. Previous research
1.3. Aims of this research
CHAPTER 2: ACADEMIC LITERATURE REVIEW
2.1. What is offshoring?
2.2. Offshoring and Outsourcing
2.3. Enabling Factors for recent Offshoring trend
2.4. Incentives for IT offshore outsourcing
2.4.1. Transaction Cost
2.4.2. Global Resource pool
2.4.3. Quality improvement
2.5. Offshore versus Nearshore
2.5.1. Geographic proximity
2.5.2. Dimensions that Constitute Nearshore
2.6. Summary
CHAPTER 3: RESEARCH METHODOLOGY
3.1. Research philosophy
3.2. Research approach
3.3. Research strategy
3.4. Data collection
3.5. Validity of the research
CHAPTER 4: ANALYSIS OF RESEARCH RESULTS
4.1. Profiles
4.1.1. FIRM1
4.1.2. FIRM2
4.1.3. FIRM3
4.1.4. FIRM4
4.2. Offshoring drivers
4.2.1. Cost
4.2.2. Labour pool
4.2.3. Quality
4.2.4. Other factors
4.3. Morocco as a Nearshore destination
CHAPTER 5: CONCLUSIONS AND RECOMMENDATIONS
REFERENCES AND BIBLIOGRAPHY
APPENDIX : INTERVIEWS QUESTIONNAIRES